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CUSTOMER SURVEYS
CUSTOMER SURVEYS

Get Reliable Survey Data to Improve Experiences

No matter what kind of feedback you’re collecting, use incentives to improve the quantity and quality of your responses, ensuring that you get accurate, actionable insights.

DRIVE UP YOUR RESPONSE RATES

DRIVE UP YOUR RESPONSE RATES

Reward survey completion so you get a large and representative set of respondents. That means data you can rely on and insights you can be confident about. Get more tips to optimize your survey incentives.

ELIMINATE SQUEAKY-WHEEL SYNDROME

ELIMINATE SQUEAKY-WHEEL SYNDROME

Ensure that your results aren't skewed because only people with negative experiences answered your survey. Motivate customers who had positive or neutral experiences to share feedback, too.

GIVE RESPONDENTS A FIVE-STAR EXPERIENCE

GIVE RESPONDENTS A FIVE-STAR EXPERIENCE

Raise your brand’s value by giving respondents a great experience. Leverage customizable reward emails — translated into recipients' preferred languages — to engage customers. See what makes a great rewards experience.

DRIVE UP YOUR RESPONSE RATES

DRIVE UP YOUR RESPONSE RATES

Reward survey completion so you get a large and representative set of respondents. That means data you can rely on and insights you can be confident about. Get more tips to optimize your survey incentives.

ELIMINATE SQUEAKY-WHEEL SYNDROME

ELIMINATE SQUEAKY-WHEEL SYNDROME

Ensure that your results aren't skewed because only people with negative experiences answered your survey. Motivate customers who had positive or neutral experiences to share feedback, too.

GIVE RESPONDENTS A FIVE-STAR EXPERIENCE

GIVE RESPONDENTS A FIVE-STAR EXPERIENCE

Raise your brand’s value by giving respondents a great experience. Leverage customizable reward emails — translated into recipients' preferred languages — to engage customers. See what makes a great rewards experience.

Running a program with respondents all
over the globe? No problem.

See all rewards
QUALITATIVE RESEARCH
QUALITATIVE RESEARCH

Show Participants You Value Their Time

Go beyond the numbers by incentivizing users to provide longer, more in-depth feedback.

BUILD A UX THAT DRIVES GROWTH

BUILD A UX THAT DRIVES GROWTH

Bring actual users into your research so you can better understand their needs. Use that knowledge to create a user experience that increases revenue and customer acquisition.

ACCELERATE PRODUCT TESTING INSIGHTS

ACCELERATE PRODUCT TESTING INSIGHTS

Encourage user participation in product testing. You'll collect key feedback so your team can build and update products that customers will love.

ENCOURAGE FOCUS GROUP AND IDI PARTICIPATION

ENCOURAGE FOCUS GROUP AND IDI PARTICIPATION

Use incentives to keep participants engaged and invested in giving you the deep, discerning insights that reveal even more opportunities and improvements. Find out how to tailor rewards for in-depth feedback.

BUILD A UX THAT DRIVES GROWTH

BUILD A UX THAT DRIVES GROWTH

Bring actual users into your research so you can better understand their needs. Use that knowledge to create a user experience that increases revenue and customer acquisition.

ACCELERATE PRODUCT TESTING INSIGHTS

ACCELERATE PRODUCT TESTING INSIGHTS

Encourage user participation in product testing. You'll collect key feedback so your team can build and update products that customers will love.

ENCOURAGE FOCUS GROUP AND IDI PARTICIPATION

ENCOURAGE FOCUS GROUP AND IDI PARTICIPATION

Use incentives to keep participants engaged and invested in giving you the deep, discerning insights that reveal even more opportunities and improvements. Find out how to tailor rewards for in-depth feedback.

Integrate with Qualtrics, SurveyMonkey,
Krealinks, and other popular survey and
research platforms.

See all integrations
RESEARCH PANELS & INSIGHTS COMMUNITIES
RESEARCH PANELS & INSIGHTS COMMUNITIES

Recruit, Retain, and Engage Participants

Keep the valuable data coming by getting panel and community members invested in your research over time.

BEAT SCREENER FATIGUE

BEAT SCREENER FATIGUE

Thank panelists with a points-to-rewards program, which helps avoid screener fatigue and build goodwill without overcompensating participants. Learn more about the benefits of points-to-rewards.

PROTECT AGAINST PANELIST CHURN

PROTECT AGAINST PANELIST CHURN

Drive down the costs of dropoffs and keep your program top-of-mind by rewarding panelists for coming back.

KEEP MEMBERS ENGAGED AND ACTIVE

KEEP MEMBERS ENGAGED AND ACTIVE

Use incentives to encourage community and panel participants to take action more often. Productive members lead to greater ROI on your program.

BEAT SCREENER FATIGUE

BEAT SCREENER FATIGUE

Thank panelists with a points-to-rewards program, which helps avoid screener fatigue and build goodwill without overcompensating participants. Learn more about the benefits of points-to-rewards.

PROTECT AGAINST PANELIST CHURN

PROTECT AGAINST PANELIST CHURN

Drive down the costs of dropoffs and keep your program top-of-mind by rewarding panelists for coming back.

KEEP MEMBERS ENGAGED AND ACTIVE

KEEP MEMBERS ENGAGED AND ACTIVE

Use incentives to encourage community and panel participants to take action more often. Productive members lead to greater ROI on your program.

Check out our blog for plenty more insights and tips to help
make your market research incentives more effective.

Learn more

High claim rate is a good thing from our perspective. We want to respect the time of the people we interview and express the gratitude that we promised.

Kickstarter
Bryan Tyner Director of Research Science, Kickstarter

Kickstarter Optimizes Research Incentives and Boosts Claim Rate to 90%

Read Case Study

Trust us, there's plenty more.

Trust us, there's plenty more.

BHN Rewards (formerly Rybbon) has you covered, whether you're concerned about workflow management, security, or reporting.

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