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Rybbon seemed to be by far the best offer, mainly because of the 100% refund policy. We saved easily 25 cents to maybe 50 cents for every Rybbon card that was fulfilled — about $2,300 to $4,600. It was essentially an experiment at scale, and it worked.
Director of Design and Methodology, Survey & Evaluation Research Laboratory, Virginia Commonwealth University
Read the Case Study
Rewarding users for feedback fits in with HubSpot’s value that what’s “good for the business” should also be “good for the customer.” Rybbon has been our tool of choice for years.
Our experience has been very smooth. Rybbon removed a lot of internal friction for us and our panelists are more engaged than ever!
Rybbon has been invaluable to our survey research operations. It is user-friendly, efficient, and produces great, high-quality data on the backend for every single transaction and campaign. It is exactly the kind of tool we need to pay out respondent incentives. So pleased with the product and the continuously new features.
Director, Rutgers Research, Eagleton Institute
We are seeing better engagement, a steady stream of data, and most importantly, higher panelist retention. This goes a long way in moving studies along and driving down our overall costs.
Everything has worked out smoothly to a point where we’re considering moving completely to digital incentives, even when we’re able to return in-person to our facility.
Not only does Rybbon meet both our national and international rewards requirements, they make the entire experience fast, easy, and completely transparent.
Rybbon’s integration with SurveyMonkey has boosted my survey response rates to 35% and I save 4 hours of time on each survey.
We’re extremely happy with the approach Rybbon takes with digital rewards. The variety of incentive options offered is second to none!
The ability to integrate Rybbon with our Qualtrics platform was easy and seamless, and once it was set up, it worked like a charm.
Rybbon has been exactly what we needed to implement a service of awarding digital gift cards to participants of surveys.
Professor, Auburn University
The integration with SurveyMonkey and the ability to provide a universal reward, like an Amazon gift card, have been most valuable.
We had a very positive experience with Rybbon from the start because it was very easy to set up. Another major reason in deciding to use Rybbon was that its instant delivery. It is important for us that our customers receive their rewards right away.
Incentives are key to recruiting participants. Rybbon makes it easy and trackable.
Over the Shoulder Qualitative
Rybbon provided everything we needed to realize a positive ROI. From the automation that let us set it up and forget about it, through providing us with the ability to forecast accurately and predict campaign ROI, to providing us with a baseline of success that allows us to virtually future-proof our campaigns, Rybbon not only met but exceeded our expectations.
It just took me 10 minutes from start to finish to send gift cards globally. This used to take up 14-16 hours of my week. I’m crying happy tears! I owe everyone on your team a drink.
Rybbon's workflow integration has been highly successful, we’ve captured thousands of leads, and the conversion rates are very high — almost everyone who receives the module completes it. We’re huge advocates of the platform.
Webinar sign-ups were through the roof! It looks good, I know it works, and I can focus on my campaigns. Better yet, I don’t have to create landing pages or keep track of gift codes. Everything is built into Rybbon.
It was a no-brainer when we decided to use Rybbon. It is an exciting product for any lead generation team that is trying to optimize their marketing programs.
With Rybbon, we were able to power an Ambassador Program of over 300 medical students each year. The students, in turn, adopted our referral program to help grow our global community.
The fact that Rybbon integrates with Marketo was a big plus. It’s a huge time saver, and more importantly, it makes for an excellent customer experience with immediate reward fulfillment.
Virtual gift cards gave us a way to take out the manual process of stuffing cards with movie tickets. ... Our employees love the idea of picking their gift versus something we pick for them.
Glad I found it! We had to reward our customers worldwide. I checked many other options, including physical gift cards, but Rybbon was exactly what we needed. Not expensive, easy to use, great tracking system (you can see who opened and redeemed the gift), no shipping fees, unlike traditional gift cards, works for international users.
Eng Tech, Arduino
We’ve been able to use this solution each month to distribute training rewards to employees in our global and home offices. I really appreciate the ease of use to administer as many rewards as needed, when we need them.
Talent Development Partner, Autotask
