Surveys & Research
Rewarding users for feedback fits in with HubSpot’s value that what’s “good for the business” should also be “good for the customer.” Rybbon has been our tool of choice for years.
We are seeing better engagement, a steady stream of data, and most importantly, higher panelist retention. This goes a long way in moving studies along and driving down our overall costs.
Everything has worked out smoothly to a point where we’re considering moving completely to digital incentives, even when we’re able to return in-person to our facility.
Not only does Rybbon meet both our national and international rewards requirements, they make the entire experience fast, easy and completely transparent.
Rybbon has been invaluable to our survey research operations. It is user-friendly, efficient, and produces great, high-quality data on the backend for every single transaction and campaign. It is exactly the kind of tool we need to pay out respondent incentives. So pleased with the product and the continuously new features.
We had a very positive experience with Rybbon from the start because it was very easy to set up. Another major reason in deciding to use Rybbon was that its instant delivery. It is important for us that our customers receive their rewards right away.
Incentives are key to recruiting participants. Rybbon makes it easy and trackable.
Rybbon has been exactly what we needed to implement a service of awarding digital gift cards to participants of surveys.
It just took me ten minutes from start to finish to send gift cards globally. This used to take up 14-16 hours of my week. I’m crying happy tears! I owe everyone on your team a drink.
The fact that Rybbon integrates with Marketo was a big plus. It’s a huge time saver, and more importantly, it makes for an excellent customer experience with immediate reward fulfillment.
With Rybbon, we were able to power an Ambassador Program of over 300 medical students each year. The students, in turn, adopted our referral program to help grow our global community.
Sign-ups were through the roof! It looks good, I know it works, and I can focus on my campaigns. Better yet, I don’t have to create landing pages or keep track of gift codes. Everything is built into Rybbon.
We’ve been able to use this solution each month to distribute training rewards to employees in our global and home offices. I really appreciate the ease of use to administer as many rewards as needed, when we need them.
Glad I found it! We had to reward our customers worldwide. I checked many other options, including physical gift cards, but Rybbon was exactly what we needed. Not expensive, easy to use, great tracking system (you can see who opened and redeemed the gift), no shipping fees, unlike traditional gift cards, works for international users.