The Rybbon Blog

How Pandora’s Consumer Insights Team Leverages Rewards

How Pandora’s Consumer Insights Team Leverages Rewards

Have you heard of Pandora? Better question – who hasn’t heard of Pandora? The music giant is a well-known trailblazer in the streaming space. Here’s what you may not know: Pandora is also blazing trails in the consumer insights space! Learn how our innovative customer, Pandora, improved survey respondent’s participation and engagement using Rybbon. They also save hours and dollars along the way. Keeping Panel Members Engaged Can be Hard Pandora’s research team manages an exclusive online research panel called the Soundboard, which includes over 75,000 Pandora listeners. This panel is used to collect feedback on topics...
Fortune 100 Software Company Realizes 400% Increase in Survey Response Rates With Qualtrics and Rybbon Incentives Integration

Fortune 100 Software Company Realizes 400% Increase in Survey Response Rates With Qualtrics and Rybbon Incentives Integration

The increased completed surveys have provided us with important feedback and insights that we were not getting earlier. AG Consulting Partners is ranked by INC. as one of America’s fastest-growing private companies and is featured in the prestigious Top 50 within the “Eastside” category by Puget Sound Business Journal. The company provides management consulting, program and project management, and on-shore business process outsourcing to Fortune 100 companies as well as startups. Seeking Customer Feedback for Service Enhancement AG Consulting enables select enterprise clients to conduct surveys and gather actionable information to improve...
Rybbon Incentives for Qualtrics Helps Exceed Survey Response Goals by 166% at NMMA

Rybbon Incentives for Qualtrics Helps Exceed Survey Response Goals by 166% at NMMA

While enriching studies, the integrated incentives management platform “worked like a charm” and Rybbon provided “Johnny on the Spot” support. Formed in 1979, but with a history dating back to the beginning of the 20th century, the National Marine Manufacturers Association (NMMA) is the nation’s leading marine products trade association. Focused on programs and services to serve their members and the recreational boating industry in general, the NMMA is involved in numerous programs. One such program is to collect, analyze and distribute industry, economic and market data. To collect needed data and statistics, the NMMA conducts a series of...
Automation Boosts Reward Delivery Confidence for kubic

Automation Boosts Reward Delivery Confidence for kubic

A great experience just got better: Encouraging responses by delighting Qualtrics survey participants with desirable incentives. kubic, a research agency, conducts customizable qualitative and quantitative studies to deliver memorable insights and actionable recommendations. Since some of their studies involve sending high-value incentive gift cards nationally and internationally, they needed a simple and transparent process for both kubic and their survey respondents. When their current reward service was unable to issue international Visa prepaid rewards to Canadian study participants, Kamela Bearlin, owner of kubic, knew she needed to...
Rybbon Makes SurveySparrow Market Research Incentives Headache-Free

Rybbon Makes SurveySparrow Market Research Incentives Headache-Free

Market researchers are good at what they do: research. That doesn’t make them experts in survey rewards fulfillment, nor do they necessarily enjoy it. Yet, it’s part of the project: once your survey or research project is complete, you’ve got to compensate participants for their time. The old-school approach (which many market researchers still use) is tedious and stressful: you manage participants’ contact details in a spreadsheet. Once they’ve completed the project, you mark it down in a spreadsheet. You may have to physically go buy gift cards or incentive items and then mail them. Meanwhile…you’re still juggling other research...
Mazuma Achieves 350% Increase in Response Rates with SurveyMonkey and Rybbon Rewards Integration

Mazuma Achieves 350% Increase in Response Rates with SurveyMonkey and Rybbon Rewards Integration

Benefits coming from Rybbon’s contribution are difficult to measure in dollars and cents, but they are priceless to our executives and management. Mazuma USA is a licensed accounting firm headquartered in Orem, Utah. The company provides professional and affordable accounting and bookkeeping services to small businesses. It caters to small businesses including real estate or law firms, insurance agents, medical professionals & therapists. Assessing Customer Satisfaction Since Mazuma’s services are dependent on human interaction, there is often a variation in the outcome and customer experience. In Mazuma Founder Ben Sutton’s own words,...